Welcome to Grelam Multi Service (“Company”, “we”, “our”, “us”). By accessing or using our website and services, you agree to be bound by the following Terms & Conditions. If you do not agree, please do not use our services.

1. Services

Grelam Multi Service provides multi-category professional services, which may include but are not limited to consulting, digital solutions, documentation assistance, and related support.

The exact scope, deliverables, timelines, and pricing will be defined in individual quotations, proposals, or service agreements shared with clients.

2. Eligibility

• You must be at least 18 years old.
• You must be legally capable of entering into binding contracts.
• The information you provide must be accurate and complete.

3. User Responsibilities

You agree to:

• Provide correct and necessary information required for service completion.
• Respond in a timely manner to communication requests.
• Ensure documents or materials shared do not violate laws or third-party rights.

Delays caused by missing or incorrect information may impact delivery timelines.

4. Payments & Fees

All fees will be communicated in advance through a quotation or invoice.

• Payments must be made according to the agreed schedule.
• Work may begin only after advance payment, where applicable.
• Late payments may result in service suspension.

Taxes, government charges, or third-party fees (if any) will be borne by the client unless otherwise stated.

5. Refund Policy

• Payments made for completed work or submitted applications are non-refundable.
• If a project is cancelled midway, charges will apply for work already performed.

6. Intellectual Property

All materials, designs, reports, or deliverables created by Grelam Multi Service remain our property until full payment is received.

Upon final payment, ownership or usage rights will be transferred as agreed in writing.

We reserve the right to showcase completed work in our portfolio unless a confidentiality agreement states otherwise.

7. Confidentiality

We respect your privacy and will take reasonable measures to protect your information. We will not share confidential data with third parties except:

• When required to complete the service,
• When legally obligated, or
• With your permission.

8. Limitation of Liability

We are not liable for losses resulting from incorrect information provided by clients, delays caused by government bodies or third parties, or indirect damages.

Our maximum liability will not exceed the amount paid for the service.

9. Service Timelines

Any timelines provided are estimates. Actual completion may vary depending on complexity, approvals, or external dependencies.

10. Termination

We reserve the right to refuse or terminate service if:

• False information is provided,
• Payments are overdue, or
• There is misuse of our services.

11. Third-Party Services

Some services may involve third-party platforms or authorities. We are not responsible for their decisions, delays, or policy changes.

12. Modifications

We may update these Terms & Conditions at any time. Continued use of our services after updates means you accept the revised terms.

13. Governing Law

These Terms shall be governed by the laws of [Your Country/State]. Any disputes will fall under the jurisdiction of local courts.